Shipping Policy

Shipping
At Maison Voya, we work with selected international suppliers who ship products directly to the address provided at checkout.

Delivery Time
Average delivery time ranges from 5 to 12 business days, depending on your location.
Orders are processed and dispatched within 1 to 3 business days after payment confirmation.

Tracking
A tracking code will be emailed to you as soon as your shipment is on its way, allowing you to follow the entire delivery process.

Partial Shipments
If your order includes multiple items, they may be shipped separately for faster processing — each with its own tracking number.

Possible Taxes
In rare cases, customs authorities may apply extra duties or taxes.
These charges are the responsibility of the customer.

Shipping Address
Please make sure your address information is correct before completing your order. Incorrect details or absence at delivery may lead to return-to-sender, and reshipping fees will be charged to the customer.

Customer Support
For questions or assistance, contact us at [INSIRA O EMAIL].
By completing your purchase, you agree to the shipping terms outlined above.